Terms & Conditions

By accessing or purchasing from this website, you agree to the following terms. Please read them carefully.

About us This website is operated by Ava & Ethan, a division of Encased Products Inc., based in Newburgh, NY.

Products All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and colors may vary slightly depending on your screen settings.

Pricing All prices are listed in US dollars and are subject to change without notice. We reserve the right to correct pricing errors at any time. Sales tax will be applied where required by law.

Orders By placing an order you confirm that the information provided is accurate and that you are authorized to use the payment method provided. We reserve the right to cancel or refuse any order at our discretion.

Shipping We ship within the United States. Estimated delivery times are provided as a guide only and are not guaranteed. Ava & Ethan is not responsible for delays caused by carriers or circumstances outside our control.

Returns & refunds We want you to be happy with your purchase. If you are not satisfied, you may return unused items in original condition within 30 days of delivery for a full refund. Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly shipped.

Defective or incorrect items If you receive a defective or incorrect item, contact us within 14 days of delivery and we will arrange a replacement or refund at no cost to you.

Intellectual property All content on this website — including text, images, logos, and graphics — is the property of Encased Products Inc. and may not be reproduced or used without written permission.

Limitation of liability Ava & Ethan and Encased Products Inc. are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in any matter is limited to the amount paid for the product in question.

Governing law These terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of Orange County, New York.

Changes to these terms We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date.

Contact Encased Products Inc. — Ava & Ethan Division Newburgh, NY